Station Executive: Frequently Asked Questions

Yes, but people should not use our chauffeur service if:

They have symptoms of COVID-19, such as a new, continuous cough or a high temperature

If anyone in their household are self-isolating due to experiencing symptoms of COVID-19.

We will do all we can to assist disabled passengers. We will follow the guidance and advice on measures that chauffeurs, and passengers can take when it is not possible to maintain proper social distancing. Please discuss your passenger requirements with us. We are open 24 hours.

Absolutely. We offer a seamless meet and greet airport transfer service.

No. Currently, we are not permitted to install any sort of barrier between the passenger and the chauffeur. However, our executive chauffeur-driven cars and MPVs offer superior legroom arrive at your destination feeling safer and more relaxed.

All of them. The Mercedes-Benz S-Class has pioneered safety enhancements throughout its long line as the flagship of the Mercedes executive car/luxury limousine model line. But the Mercedes-Benz V-Class offers more space. A social distance friendly 2.5 metres on our extra long V-Class fleet. With very generous legroom. We believe that this distancing may help reduce transmission. All of our cars, have state of the art automotive air-conditioning systems. Sophisticated air-filtration systems to extract air from the car, and replace with filtered and conditioned air. We are told that good ventilation may help reduce transmission, so opening the windows, subject to fair conditions may be wise to further improve the throughput of air. The most eco-friendly way would be to turn off the air-conditioning and just have the windows open. But during this tragic COVID-19 pandemic, we advise extracting air-con turned on, with the windows open a little.

Behind the driver, to the left if possible (we drive on the right hand side of the road in the UK).

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